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Choice Eyewear Policies

Choice Eyewear Shipping Policy
Choice Eyewear uses the United States Postal Service to ship orders within the USA and internationally. Standard first-class mail shipping costs $6.50. Priority mail costs $12.98. International Air Mail shipping costs $12.98. The shipping cost remains the same regardless of the amount of frames you purchase. In other words, if you purchase three pairs of glasses, standard shipping will remain at $6.50. This applies to all categories of shipping as well (priority/air mail).

Once you complete your order at Choiceeyewear.com, you will receive your glasses in 10-14 days. This two week process includes the production of the glasses in our lab, quality control check, shipment from our lab to our distribution center, and finally shipment to our customers. All orders come with a free protective hard case and cleaning cloth for your glasses. Note that some orders that have extra strong prescriptions or require additional custom lab work such as progressive lenses, bifocals, and polycarbonate lenses will most likely take up to an additional 2-3 days of lab work. In this case, expect your order to arrive at your destination in 14-20 days.

International shipment times vary depending on how quickly a package passes through a country's customs check. It is not uncommon for a package to be "hand screened" by customs, which in turn can add several weeks to a packages shipment time. Tracking information is not provided once the package crosses a country's border.
Choice Eyewear Return Policy
If for any reason you are not happy with the glasses you have received, return them to us within 14 days of receiving date and we will offer a refund of 50%, no questions asked. Shipping and handling will not be refunded. The refund will be applied directly to your account.

If there is an error in the lab while making your glasses, and you notice that there is a prominent defect in your prescription or a broken portion of your glasses, we will gladly replace and ship a new frame to you at no cost. If you would not like to have a new replacement frame sent to you, we will offer a full refund effective within 30 days of your purchase. Shipping and handling will not be refunded. Progressive, Bifocal 1.74 index thinner lenses , poly-carbonate transition and polarized lenses have $10 restocking fee.

Choice Eyewear is not responsible for any damages caused after a customer receives his or her glasses. If such customer caused damage occurs within 30 days of reception of product, Choice Eyewear will offer a 50% discount on a replacement frame in such cases.
Vision Insurance Plans
Choice Eyewear does not directly verify vision insurance plans for eyewear purchases. However, you can use an invoice from an order you placed at Choice Eyewear and verify with your insurance provider. We are not responsible for the process behind vision insurance protocol. Nonetheless, insurance providers should be able to confirm payments for glasses on our site.